University of Texas at Arlington

User Engagement and Services

User Engagement & Services creates extraordinary experiences that inspire curiosity, promote collaboration, and transform learning. We use innovative practices, user-focused strategies, and strategic partnerships to cultivate personal and academic success.


User Engagement and Services Leadership

Holly Kouns Headshot
User Engagement and Services, Department Head
Tessa White Picture
User Engagement and Services, Interim Assistant Department Head

User Engagement and Services Team

Portrait Alexander Brown
Outreach and Community Specialist
Ashley Josoff Portrait
Talent & Training Specialist
Britt LaRiviere portrait
Customer Experience Specialist
Devon Peralta portrait
Customer Experience Specialist
Margaret Samson portrait
Service Experience Manager
Portrait Courtney Taddonio
Service Experience Specialist
Rene Tamez portrait
Customer Experience Specialist